Refund and Cancellation Policy

**Refund and Cancellation Policy for Fantasy Legends Hub**

Fantasy Legends Hub is dedicated to providing a seamless and enjoyable experience for all our users. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations will be processed. Please read carefully before participating in any contests or transactions.

### 1. **Refund Policy**
1.1 **Eligibility for Refunds**:
– Refunds are applicable only in cases where technical errors or issues caused by Fantasy Legends Hub result in an unsuccessful or incomplete transaction.
– Refunds are not applicable for incorrect team selections, user errors, or failure to join contests due to connectivity or other user-related issues.

1.2 **Deposit Refunds**:
– Funds deposited into your Fantasy Legends Hub wallet are non-refundable unless the transaction failed or an error occurred during the payment process.
– If a failed deposit results in the deduction of funds, users are advised to contact customer support with transaction details for resolution.

1.3 **Contest Cancellations**:
– If a contest is canceled due to unforeseen circumstances (e.g., match cancellation), the entry fees will be refunded to the user’s wallet within 48 hours.

### 2. **Cancellation Policy**
2.1 **User-Initiated Cancellations**:
– Once a contest has been joined, users cannot cancel their participation or request a refund unless the contest is canceled by Fantasy Legends Hub.
– Withdrawal of funds from the user’s wallet is allowed only if the wallet balance complies with our withdrawal terms and verification process.

2.2 **Platform-Initiated Cancellations**:
– Fantasy Legends Hub reserves the right to cancel contests due to technical errors, regulatory compliance, or other unavoidable situations. In such cases, entry fees will be refunded.

### 3. **Process for Refunds**
3.1 **Refund Requests**:
– Users can initiate refund requests by contacting our customer support team at **support@fantasylegendshub.com** with the relevant transaction details.
– Requests will be reviewed, and eligible refunds will be processed within 5-7 business days.

3.2 **Mode of Refunds**:
– Refunds will be credited back to the original payment method or the user’s Fantasy Legends Hub wallet, depending on the circumstances.

### 4. **Disputes and Resolutions**
4.1 **Dispute Resolution**:
– Any disputes regarding refunds or cancellations must be raised within 15 days of the transaction date.
– Fantasy Legends Hub’s decision regarding disputes will be final and binding.

4.2 **Contact Support**:
– For assistance, users can reach out to our support team via email at **support@fantasylegendshub.com** or through the in-app help section.

### 5. **No Liability for User Errors**
Fantasy Legends Hub is not responsible for losses or missed opportunities due to user errors, such as:
– Incorrect team selections.
– Delayed entries into contests.
– Unstable internet connections or device-related issues.

### 6. **Amendments to Policy**
6.1 Fantasy Legends Hub reserves the right to modify this Refund and Cancellation Policy at any time. Users will be notified of significant changes.
6.2 Continued use of the platform after policy updates indicates acceptance of the revised terms.

We value your trust and strive to provide a fair and transparent environment for all users. If you have any questions or concerns about this policy, please don’t hesitate to contact us.